read
In the fast-paced realm of customer experience (CX), navigating the currents of change requires more than just a compass. Professionals must stay ahead of trends
read
Increasing App Engagement Mobile apps are expected to generate over $935 billion in revenue by next year. Statista found that a total of 218 billion
read
Did you know that a great app rating is critical for an app’s longevity? A rating or bad reviews can make or break a user
read
The sheer volume of mobile apps and the massive growth in their usage have been impressive. But efforts to retain customers via great mobile app
read
In today’s dynamic business landscape, providing exceptional customer service isn’t just a good practice; it’s a strategic imperative. With the advent of digitalization and the
read
Inc. Magazine recently crowned Micah Solomon as the world’s #1 customer-service turnaround expert. But what exactly does that mean? I decided to go straight to
read
Jake Petersen, Former Vice President of Customer Experience at MoviePass, discusses his experiences with customer service technology and how it can humanize support. As the
Follow us on
Experiences
Platform
Support
Resources
Company