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In the fast-paced realm of customer experience (CX), navigating the currents of change requires more than just a compass. Professionals must stay ahead of trends
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While QR codes have been around for many years, they’ve recently become a much more popular tool as the general public has become familiar with
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It’s never been more difficult to find success at app stores. Competition is fierce, consumers are spoilt for choice and apps are having to pull
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Increasing App Engagement Mobile apps are expected to generate over $935 billion in revenue by next year. Statista found that a total of 218 billion
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As businesses look to improve their customer experience, they will need the ultimate platform in order to do so. Conversational AI and chatbots can not
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Did you know that a great app rating is critical for an app’s longevity? A rating or bad reviews can make or break a user
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Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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