Customer Service Trends & Insights

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In the fast-paced realm of customer experience (CX), navigating the currents of change requires more than just a compass. Professionals must stay ahead of trends

User Engagement

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If you had to name a few mobile apps that an average user has downloaded on their phone, what would it be? Chances are you

User Engagement

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Immersiveness is a way of perception that determines the factor of changing consciousness. We can see various examples of immersive experiences in movies, theatrical performances,

User Engagement

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Mobile app developers and marketers encounter various challenges along the way of making their app go viral. Increasing user acquisition rates, improving user experience, and working on

User Engagement

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A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact

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