Last week we announced Helpshift for Salesforce Service Cloud, and are thrilled to have been featured in news outlets across the nation. This new integration provides existing Service Cloud users with a fresh new way to connect with their mobile customers through in-app messaging and instant self-service— with a scalable, secure, and 100 percent enterprise-ready SDK. With a growing number of enterprise-level companies focusing on a mobile customer experience, it makes a lot of sense for the #1 mobile messaging platform to integrate with the #1 CRM.
Here’s a look at the coverage so far.
- BW CIO World
Helpshift Announces Integration Capabilities for Customers on Salesforce AppExchange - SMARTCustomerService
Helpshift Integrates with Salesforce to Deliver Richer Messaging Capabilities - Financial News
Helpshift integrates on Salesforce AppExchange - RetailDIVE
Helpshift brings in-app customer support to Salesforce AppExchange - CRM Buyer
Helpshift Integrates With Salesforce - E-Commerce Times
Helpshift Integrates With Salesforce - TechNewsWorld
Helpshift Integrates With Salesforce - CMSWire
Helpshift’s Salesforce Integration Brings Customer Service In-App - MarTech Series
Helpshift Adds New Integration Capabilities on the Salesforce AppExchange
Also, take a minute (literally a minute) to watch this video to learn about the integration.